Refund policy
🔄 RETURN & REFUND POLICY
Return period
You have 14 calendar days from the date of delivery to request a return.
Return conditions
• The item must be unused, unwashed, and in its original condition.
• All original tags and packaging must be included.
• Returns of used or damaged items will not be accepted.
Return process
To request a return, please contact us at:
Please include:
• Your order number
• The reason for the return
Return shipping costs
Return shipping costs are the responsibility of the customer, unless the return is due to an error made by ELECTI.
Refunds
Once the returned item has been received and inspected, the refund will be processed within 7–14 business days using the original payment method.